{"id":2884,"title":"Solution 1 - A Faulty Phone","advertisement_flag":false,"content":"\n\u003cp\u003eYou have bought a new mobile phone and in a few days after purchase it has stopped working. You spoken to the company representative a week ago but the phone has still not been repaired. \u003c/p\u003e\n\n\u003cp\u003eWrite a letter to the company. In your letter \u003c/p\u003e\n\n\u003cul\u003e\n\u003cli\u003e\u003cp\u003eintroduce yourself \u003c/p\u003e\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eexplain the situation \u003c/p\u003e\u003c/li\u003e\n\u003cli\u003e\u003cp\u003esay what action you would like to company to take.\u003c/p\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003e\u003ca href=\"/d/162-1-ielts-letter-you-have-bought-new-mobile-phone-stopped-working\" rel=\"nofollow\"\u003eSolution 1\u003c/a\u003e\u003c/p\u003e\n","created_at":"2013-03-03T12:02:42.000Z","author_name":"Bob","tag_groups":["ielts-writing-part-1|IELTS Writing Part 1|false","ielts-writing-part-1-general|IELTS Writing Part 1 General|false","ielts-writing|IELTS Writing|false"],"author_id":1,"slug":"162-1-ielts-letter-you-have-bought-new-mobile-phone-stopped-working","parent_id":null,"visits":518,"likes":5,"image":null}
[]
[]
ielts-writing-part-1
[{"id":2885,"title":null,"advertisement_flag":false,"author_id":1,"content":"\n\u003cp\u003eDear Sir/Madam, \u003c/p\u003e\n\n\u003cp\u003eMy name is Bang. I am one of your loyal customers. I am even given newsletters by your company every week. I am writing this letter to bring to your notice that I need my phone repaired in a timely manner. Two weeks ago I went to your shop to purchase the latest model of Samsung Galaxy. I was very much happy with the service at the shop as to how friendly and helpful your sales representatives were. However, after only a few days being used, the phone has stopped working. I rang up your technical support team but they could not resolve the problem. Hence, I went to the shop again to have my phone repaired since it was still under warranty. After a week waiting, I have not been informed about the status of my phone. I would like you to take appropriate actions to handle this matter properly. Please give me an answer why phone stopped working and how long it takes to get it fixed. I believe this is my right to have a replacement phone if this phone cannot be fixed in another one week. \u003c/p\u003e\n\n\u003cp\u003eI look forward to your reply. \u003c/p\u003e\n\n\u003cp\u003eKind Regards,\u003c/p\u003e\n","created_at":"2013-03-03T12:02:42.000Z","author_name":"Bob","tag_groups":[],"slug":null,"parent_id":2884,"visits":0,"likes":-1,"image":null},{"id":2886,"title":null,"advertisement_flag":false,"author_id":1,"content":"\n\u003cp\u003eWriting Tips:\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"/d/how-can-i-improve-my-writing-skills\" rel=\"nofollow\"\u003eHow To Improve Writing Skills\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"/d/what-required-ielts-writing\" rel=\"nofollow\"\u003eWhat Is Required In IELTS Writing\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"/d/tips-ielts-vocabulary-writing\" rel=\"nofollow\"\u003eTips On IELTS Vocabulary For Writing\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"/d/how-your-ielts-essays-are-graded\" rel=\"nofollow\"\u003eHow Your IELTS Essays Are Graded\u003c/a\u003e\u003c/p\u003e\n","created_at":"2013-03-03T14:48:55.000Z","author_name":"Bob","tag_groups":[],"slug":null,"parent_id":2884,"visits":0,"likes":-1,"image":null}]
[{"id":924,"name":"Speaking Partner - speak english","short_content":"Aim:\n\nLooking for IELTS partner, particularly in speaking and writing.\n\nEnglish skill: advanced\n\nAdd my skype: speakenglishquitedecent\n\nAvailability:\n\n ...","likes":0,"slug":"speaking-partner-speak-english","tag_groups":["english-skills-speaking-partner|English Skills - Speaking Partner|false","ielts-academic-writing|IELTS Academic Writing|false"],"image":null},{"id":2875,"name":"Solution 1 - Stress Discussion","short_content":"In some societies, stress is now regarded as a major problem, and it is thought that people suffer from more stree than they this in the past. However, ...","likes":0,"slug":"159-1-ielts-writing-societies-stress-regarded-major-problems","tag_groups":["ielts-writing-part-2|IELTS Writing Part 2|false","ielts-writing|IELTS Writing|false","ielts-academic-writing|IELTS Academic Writing|false"],"image":null},{"id":925,"name":"Speaking Partner - Kloe Wu","short_content":"Aim:\n\nHI, I got 6.5 on speaking but I want to boost to 7.5.\n\nAvailability:\n\nPM 5:30~10:30\n\nOnline:\n\nGOOGLE: fifihorse@gmail.com\n ...","likes":6,"slug":"speaking-partner-kloe-wu","tag_groups":["english-skills-speaking-partner|English Skills - Speaking Partner|false","ielts-academic-writing|IELTS Academic Writing|false"],"image":null},{"id":2881,"name":"Solution 1 - Pupils Of Similar Interests And School Admissions","short_content":"Some people believe that only pupils of similar interests should be given admissions in schools. Others are of the opinions that schools should be open ...","likes":9,"slug":"161-1-ielts-writing-people-believe-only-pupils-similar-interests-admission-school","tag_groups":["ielts-writing-part-2|IELTS Writing Part 2|false","ielts-writing|IELTS Writing|false","ielts-academic-writing|IELTS Academic Writing|false"],"image":null},{"id":2878,"name":"Solution 1 - Complaint About Car Rental Service","short_content":"You rented a car from a Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repair ...","likes":0,"slug":"160-1-ielts-letter-you-rented-car-rental-company-air-conditioner","tag_groups":["ielts-writing-part-1|IELTS Writing Part 1|false","ielts-writing-part-1-general|IELTS Writing Part 1 General|false","ielts-writing|IELTS Writing|false"],"image":null}]
main-forum
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You have bought a new mobile phone and in a few days after purchase it has stopped working. You spoken to the company representative a week ago but the phone has still not been repaired.
Write a letter to the company. In your letter
introduce yourself
explain the situation
say what action you would like to company to take.
My name is Bang. I am one of your loyal customers. I am even given newsletters by your company every week. I am writing this letter to bring to your notice that I need my phone repaired in a timely manner. Two weeks ago I went to your shop to purchase the latest model of Samsung Galaxy. I was very much happy with the service at the shop as to how friendly and helpful your sales representatives were. However, after only a few days being used, the phone has stopped working. I rang up your technical support team but they could not resolve the problem. Hence, I went to the shop again to have my phone repaired since it was still under warranty. After a week waiting, I have not been informed about the status of my phone. I would like you to take appropriate actions to handle this matter properly. Please give me an answer why phone stopped working and how long it takes to get it fixed. I believe this is my right to have a replacement phone if this phone cannot be fixed in another one week.
