{"id":2280,"title":"Solution 1 - Complaint About A Faulty Mobile Phone","advertisement_flag":false,"content":"\n\u003cp\u003eYou have bought a new mobile phone and in a few days of purchase it has stopped working. You spoken to the company representative a week ago but it has still not been repaired.\u003c/p\u003e\n\n\u003cp\u003eWrite a letter to the company. In your letter\u003c/p\u003e\n\n\u003cul\u003e\n\u003cli\u003e\u003cp\u003eintroduce yourself\u003c/p\u003e\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eexplain the situation\u003c/p\u003e\u003c/li\u003e\n\u003cli\u003e\u003cp\u003esay what action you would like to company to take.\u003c/p\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003e\u003ca href=\"/d/37-1-ielts-writing-letter-complaint-faulty-phone\" rel=\"nofollow\"\u003eSolution 1\u003c/a\u003e\u003c/p\u003e\n","created_at":"2011-12-03T11:43:52.000Z","author_name":"Bob","tag_groups":["ielts-writing-part-1|IELTS Writing Part 1|false","ielts-writing-part-1-general|IELTS Writing Part 1 General|false","ielts-writing|IELTS Writing|false"],"author_id":1,"slug":"37-1-ielts-writing-letter-complaint-faulty-phone","parent_id":null,"visits":1379,"likes":6,"image":null}
[]
[]
ielts-writing-part-1
[{"id":2281,"title":null,"advertisement_flag":false,"author_id":1,"content":"\n\u003cp\u003eDear Sir/ Madam,\u003c/p\u003e\n\n\u003cp\u003eI am writing to inform you about the faulty mobile phone that I have purchased in your store.\u003c/p\u003e\n\n\u003cp\u003eMy name is Christine B. I am a regular customer of your company. On the 10th of March, I bought a brand new Nokia N73 mobile. However, upon one week of using it, problems started to appear. The flash of the camera is no longer working. Also, the monitor is getting blurred which makes it difficult for me to see the SMS messages clearly. I was very surprised to discover such problems in quite an expensive model.\u003c/p\u003e\n\n\u003cp\u003eNaturally, I returned the mobile phone in your store to be replaced with a new one. One of your sales staff member told me that they will send it to me at my home address within one week. However, two weeks have gone without receiving any replacement. I am very upset with your poor service.\u003c/p\u003e\n\n\u003cp\u003eIn this regard, I insist on getting a refund of my full payment if the replacement will not come within another week.\u003c/p\u003e\n\n\u003cp\u003eYours faithfully,\u003c/p\u003e\n\n\u003cp\u003eChristine B.\u003c/p\u003e\n\n\u003cp\u003eSource: ielts-blog.com/ielts-writing-samples/ielts-letters-band-7/ielts-letter-topic-complaint-about-a-faulty-mobile-phone (with correction given on the site)\u003c/p\u003e\n","created_at":"2011-12-03T11:43:52.000Z","author_name":"Bob","tag_groups":[],"slug":null,"parent_id":2280,"visits":0,"likes":-1,"image":null},{"id":2282,"title":null,"advertisement_flag":false,"author_id":1,"content":"\n\u003cp\u003eWriting Tips:\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"/d/how-can-i-improve-my-writing-skills\" rel=\"nofollow\"\u003eHow To Improve Writing Skills\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"/d/what-required-ielts-writing\" rel=\"nofollow\"\u003eWhat Is Required In IELTS Writing\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"/d/tips-ielts-vocabulary-writing\" rel=\"nofollow\"\u003eTips On IELTS Vocabulary For Writing\u003c/a\u003e\u003c/p\u003e\n\n\u003cp\u003e\u003ca href=\"/d/how-your-ielts-essays-are-graded\" rel=\"nofollow\"\u003eHow Your IELTS Essays Are Graded\u003c/a\u003e\u003c/p\u003e\n","created_at":"2011-12-03T16:27:22.000Z","author_name":"Bob","tag_groups":[],"slug":null,"parent_id":2280,"visits":0,"likes":-1,"image":null}]
[{"id":2248,"name":"Solution 1 - Sport Profession and Money","short_content":"You should spend about 40 minutes on this task.\n\nSuccessful sports professionals can earn a great deal more money than people in other important profes ...","likes":3,"slug":"33-1-ielts-writing-sample-task-2-sport-profession","tag_groups":["ielts-writing-part-2|IELTS Writing Part 2|false","ielts-writing-discuss-and-give-opinion|IELTS Writing Discuss And Give Opinion|false","ielts-writing-opinion|IELTS Writing Opinion|false","ielts-writing|IELTS Writing|false","ielts-academic-writing|IELTS Academic Writing|false"],"image":null},{"id":2264,"name":"Solution 1 - Effect of Sport and Cultural Activities on Society","short_content":"You should spend about 40 minutes on this task. \n\nProfessional sports involve large sums of money and receives enormous media coverage. Meanwhile serio ...","likes":3,"slug":"34-1-ielts-writing-sample-task-2-sport-cultural-society","tag_groups":["ielts-writing-part-2|IELTS Writing Part 2|false","ielts-writing-agree-or-disagree|IELTS Writing Agree Or Disagree|false","ielts-writing|IELTS Writing|false","ielts-academic-writing|IELTS Academic Writing|false"],"image":null},{"id":2271,"name":"Solution 1 - The Importance of Staff Working Conditions","short_content":"You should spend about 40 minutes on this task. \n\nEnormous effort is put into researching and marketing 'the perfect potato crisp' while research into ...","likes":4,"slug":"35-1-ielts-writing-sample-task-2-staff-working-conditions","tag_groups":["ielts-writing-part-2|IELTS Writing Part 2|false","ielts-writing-opinion|IELTS Writing Opinion|false","ielts-writing|IELTS Writing|false","ielts-academic-writing|IELTS Academic Writing|false"],"image":null},{"id":2274,"name":"Solution 1 - Learning and Knowledge from Books","short_content":"You should spend about 40 minutes on this task. \n\nWrite about the following topic: \n\nIt has been said, “Not every thing that is learned is contained in ...","likes":1,"slug":"36-1-ielts-writing-sample-task-2-learning-contained-in-books","tag_groups":["ielts-writing-part-2|IELTS Writing Part 2|false","ielts-writing-opinion|IELTS Writing Opinion|false","ielts-writing|IELTS Writing|false","ielts-academic-writing|IELTS Academic Writing|false"],"image":null},{"id":1732,"name":"For years to come vs for the coming years","short_content":"What is the difference between 'for years to come' and 'for the coming years'?\n ...","likes":2,"slug":"years-come-vs-coming-years","tag_groups":["english-common-questions|English Common Questions|false","ielts-academic-writing|IELTS Academic Writing|false"],"image":null}]
main-forum
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You have bought a new mobile phone and in a few days of purchase it has stopped working. You spoken to the company representative a week ago but it has still not been repaired.
Write a letter to the company. In your letter
introduce yourself
explain the situation
say what action you would like to company to take.
I am writing to inform you about the faulty mobile phone that I have purchased in your store.
My name is Christine B. I am a regular customer of your company. On the 10th of March, I bought a brand new Nokia N73 mobile. However, upon one week of using it, problems started to appear. The flash of the camera is no longer working. Also, the monitor is getting blurred which makes it difficult for me to see the SMS messages clearly. I was very surprised to discover such problems in quite an expensive model.
Naturally, I returned the mobile phone in your store to be replaced with a new one. One of your sales staff member told me that they will send it to me at my home address within one week. However, two weeks have gone without receiving any replacement. I am very upset with your poor service.
In this regard, I insist on getting a refund of my full payment if the replacement will not come within another week.
Yours faithfully,
Christine B.
Source: ielts-blog.com/ielts-writing-samples/ielts-letters-band-7/ielts-letter-topic-complaint-about-a-faulty-mobile-phone (with correction given on the site)
